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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

1. Which type of testing in the systems development life cycle (SDLC) focuses on how different components of the software work together?

A) Acceptance testing
B) Unit testing
C) Parallel testing
D) Integration testing

2. What is an advantage of virtualization?

A) Allows for greater workload stagnation
B) Increases reliance on manual operations
C) Restricts the availability of resources
D) Reduces the cost of ownership and makes IT simpler to manage

3. How does a manager improve efficiency?

A) By focusing on speed over strategic planning
B) By prioritizing output over quality
C) By optimizing resource allocation
D) By eliminating collaboration to speed up tasks

4. A business struggles to manage inquiries and follow-ups because data is spread across different systems.
Which software type could address this problem?

A) Enterprise resource planning solution
B) Digital marketing management system
C) Customer relationship management system
D) Advanced business intelligence platform

5. What does the Information Technology Infrastructure Library (ITIL) provide to organizations in managing IT services?

A) Provision of structured guidance for operational considerations
B) Alignment of processes with external compliance standards
C) Promotion of transparency through ethical oversight of services
D) Enforcement of detailed operational controls across departments

Solutions: