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  • Total Questions: 169
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  • Total Questions: 169
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Process-Automation PDF Practice Q&A's

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  • Total Questions: 169
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Salesforce Process-Automation Exam Syllabus Topics:

TopicDetails
Topic 1
  • Testing, Distribution, and Monitoring: Salesforce consultants focus on identifying and building effective test cases to ensure automation reliability and consistency in this topic. It covers declarative distribution options, such as packaging and change sets, as well as monitoring and management capabilities like Scheduled Flow Runs and error monitoring.
Topic 2
  • Integration: This topic provides Salesforce consultants with an understanding of standard integration features of Flows, such as external service calls and data integration. It also helps identify scenarios where low-code customization is the optimal choice. The emphasis on integration prepares consultants to extend automation capabilities to connect disparate systems and enhance business processes effectively.
Topic 3
  • Automation Basics: In this topic, Salesforce consultants explore the advantages of automation, including efficiency and consistency, and determine the appropriate tools for various business scenarios. This section also introduces the foundational building blocks and functionalities of key automation types, such as Flows, Process Builder, and Workflow Rules, ensuring a solid understanding of their scope and usage.
Topic 4
  • Tools and Best Practices: This topic delves into the technical and functional aspects of automation tools, such as the Migrate to Flow tool, emphasizing their capabilities, limitations, and critical components. Salesforce consultants also learn the process of creating Flows, Orchestrations, and Approvals and gain insights into automation best practices, such as modular design and optimization strategies.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-process-automation-ap---AP-221

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Salesforce Process Automation Accredited Professional Sample Questions:

Universal Containers (UC) Administrator wants to integrate a new external data object with Salesforce. In Salesforce Flow, they are not able to see the External Object. What could be the possible reason?

  • A. The service referenced by the External Object is down
  • B. The user has not properly configured OAuth
  • C. The External Object is not under " Deployed " status
  • D. There should be pre-existing data in the External Object
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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For a banking institution, which scenario is a good use case for Salesforce Flow for Service?

  • A. When a customer wants to locate a branch near their home, the agent locates a nearby office.
  • B. When a customer calls and wants to confirm an account balance, the service agent can look it up.
  • C. When a customer applies for a loan, the service agent runs a credit history check, completes the application, and processes it.
  • D. When agents get a break, they use the Actions and Recommendations component to map out where to go for lunch.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Which three of the following are the key components to build a process in Process Builder?

  • A. Criteria Node
  • B. Action
  • C. Trigger
  • D. Node
  • E. Scheduler
  • F. Timer
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

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The Salesforce Admin needs to automate a process that sends an approval request to the VP of Sales for any account record that changes from Prospect to New Customer. What process automation capabilities would the Admin use to meet this requirement?

  • A. Use a Process to monitor the changed field value on the Account object from " Prospect " to " Customer
    " and an action to submit the record to an Approval Process.
  • B. Use a Flow to update the field and trigger an Approval Process to notify the VP of Sales.
  • C. Use an Apex Trigger to change the Account field value from " Prospect " to " Customer " and email the Account Owner as a reminder to get an approval from their Manager.
  • D. Use a Record-Triggered Flow to change the Account field value from " Prospect " to " Customer " and email the Account Owner.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Ursa Major Solar (UMS) works with local installation partners and has a tiered partner structure based on the partner ' s capacity and coverage radius. UMS wants to automate the entitlement calculation process once a partner switches tiers. A change in entitlement can also result in higher or lower commissions on deals. How can UMS update the Commission field each time the Entitlement field has a new value?

  • A. Using the flow with " Action and related records. "
  • B. Set " Auto Update Related Fields " to TRUE on Account and Entitlement objects.
  • C. By configuring " Allowed Dependencies " for record update action in flow
  • D. By creating a Master-Detail relationship between Commission and Entitlement fields.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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