Cisco 350-801 Exam and Its Skills Outline

The 350-801 certification exam assesses the applicants’ competency in a wide range of various topics. The skills covered in this test are combined in several objectives that are highlighted below:

• Protocols, Codecs & Endpoint (20%)

  Answering the questions from this objective, the students must demonstrate that they have the ability to troubleshoot such elements as tear down and call set up, and SDP of a SIP conversation. They also need to show that they are capable of troubleshooting a SIP call between specified two endpoints, troubleshoot DTMF Internetworking and Relay on CUBE and DTMF Relay, and identify the most suitable collaboration codecs for a specific scenario. The topic also covers the learners’ expertise in troubleshooting collaboration endpoints and deploying SIP endpoints, including Bulk Administration Tool, self-provisioning, and manual.

• QoS (10%)

  This topic area requires that the examinees prove that they can describe issues that can result in poor video and voice quality, explain the QoS requirements for Bandwidth, Pocket loss, and latency, and explain the class models for offering Qo on a network.

• Cisco IOS XE Gateway & Media Resources (15%)

  This subject encompasses the candidates’ knowledge of configuring a number of gateway elements, such as DTMF, dial peers, codec preference list, and voice translation profiles and rules, as well as familiarity with configuring ISDN PRI/BRI. This area also involves the skills associated with troubleshooting ISDN/BRI, verifying and configuring MGCP, and identifying the most suitable media resources for a specific scenario (software and hardware).

• Collaboration Applications (10%)

  This subject evaluates one’s skills in customizing Cisco Unity Connection mailbox, explaining Cisco Unity Connection call handlers and deploying Cisco Jabber on-premises. In addition, the area measures the candidates’ ability to describe the class models used in providing QoS on a network.

• Call Control (25%)

  Within this section, the applicants need to show their ability to describe the digital analysis process of Cisco Unified Communications Manager, implement the toll fraud prevention on Cisco Unified CM, describe mobile and remote access, and customize globalized call routing in the Cisco Unified CM.

• Infrastructure & Design (20%)

  This domain includes core design elements, such as licensing (Flex, Smart), Bandwidth, high availability, dial plan, disaster recovery, security (TLS, SRTP, certificates, and Quality of Service Design (QoS) overview, related to Cisco Collaboration architecture described in SRND/PA. It also covers the function of Edge devices such as Cisco Unified Border Element and Expressway in Cisco Collaboration architecture, and configuration of certificates, TFTP, LDAP, LLDP, CDP, NTP and DHCP network components in order to support Cisco Collaboration solutions.

  The candidates will also face questions testing their competency in troubleshooting various network components, such as NTP, DNS (Reverse Pointer Record, SRV), and LDAP integration on Cisco Unified Communications Manager, among other network components in the Cisco Collaboration solution. Moreover, this topic includes explaining the components such as SNMP and DNS to support Cisco Collaboration solutions.

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Cisco 350-801 Exam Syllabus Topics:

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcor-350-801.html

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What Are Exam Details?

The Cisco 350-801 exam has a duration of two hours during which the candidates will need to demonstrate that they have the necessary knowledge and skills to answer all questions correctly. The vendor doesn’t give details on the minimum passing score that the exam-takers should obtain or about the test structure. On the other hand, this is a clear sign that the exam is quite difficult and the candidates will need to be prepared to answer variously-formatted questions. When it comes to the prerequisites that the candidates need to follow for this exam, the vendor mentions that the candidates should know how to manage different terms related to computer networking. For example, they should have previously worked with WANs or LANs. Also, they should know how to manage digital interfaces at a basic level. Topics like Voice over IP or Public Switched Telephone Networks should be familiar for the candidates. Finally, the vendor requires the exam-takers to be aware of how to work with data networks or converged voice features in addition to deploying the Cisco Unified Communications Manager features.

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