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Nokia SDM_2002001040 Exam Syllabus Topics:

Nokia SDM Certification - CARE Sample Questions:

Question 1

How can the Care Program Manager monitor GCC performance?

A. The Care Program Coordinator provides a report.
B. The Resolve tool provides a report.
C. With the monthly CDB report.
D. Via monthly report distributed by GCC Engagement Team in most regions.

Question 2

In which of the following situations can a company show profit at the same time as cash is decreasing?

A. The company invoices and records sales, but the customers do not pay.
B. When Work-in-Progress is invoiced and released as cost.
C. Depreciation is much higher than amortization rates.
D. When Work-in-Progress is increasing rapidly.

Question 3

How many milestones (gates) are defined in the contract renewal process?

A. 4
B. 6
C. 3
D. 7

Question 4

What is the base-line against which we track Care profit?

A. Previous LE.
B. ATP.
C. As-sold total contract profitability.
D. Annual plan.

Question 5

In a SI solution some non standard NSN servers are used. Who is responsible for the Equipment Support?

A. SI local organization.
B. Responsibility is split between SI and Care according to local agreement.
C. 100% Care.
D. NSN is responsible for only equipment used in NSN standard solutions and therefore the Customer must have contract directly with the equipment provider.

Solutions: