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IBM C2180-188 Exam Syllabus Topics:

IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

Question 1

A one day workshop has been completed, producing an inventory of 2 top-level business processes, 10 lower-level business processes, and 4 integrations. Which categorization of complexity is appropriate and which estimation method should be used in this scenario?

A. Small, Rough Order of Magnitude (ROM)
B. Small, Budgetary Estimate
C. High, Budgetary Estimate
D. High, Rough Order of Magnitude (ROM)

Question 2

What are the three interfaces provided by the Process Designer?

A. Designer, Optimizer, Coach Designer
B. Process Portal, Optimizer, Coach Designer
C. Process Portal, Optimizer, Inspector
D. Designer, Optimizer, Inspector

Question 3

A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?

A. Suggest that greater emphasis be granted to the metrics gathered on cycle time.
B. Suggest that an additional category of metrics for defect rates be collected.
C. Suggest that the COE should aggregate information on the ROI for each project.
D. Suggest no changes to the metrics.

Question 4

Early in process modeling, the process owner explains how a particular part of the process model diagram below should function. Both Task A and B should be accomplished prior to Task C.
Task A and B do not have any specific order in which they must be accomplished. Task C is also completed by a different group than the participant assigned to Task A and B.

Which of the following diagrams implement the scenario according to best practice?

A. Exhibit D
B. Exhibit B
C. Exhibit C
D. Exhibit A

Solutions: