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Avaya 132-S-816 Exam Syllabus Topics:

SectionObjectives
Topic 1: User and Telephony Configuration- Extension and User Administration
  • 1. Extension configuration
  • 2. Call routing and numbering plans
  • 3. User creation and management
Topic 2: Installation and Initial Configuration- System Installation
  • 1. Software initialization
  • 2. Network parameter configuration
  • 3. Hardware installation
Topic 3: IP Office Solution Architecture- IP Office Platform Overview
  • 1. System components and editions
  • 2. Licensing concepts
  • 3. Deployment scenarios
Topic 4: Maintenance and Troubleshooting- Support Operations
  • 1. System monitoring and diagnostics
  • 2. Backup and restore procedures
  • 3. Fault isolation and problem resolution
Topic 5: Networking and Integration- Connectivity
  • 1. SIP and IP trunk configuration
  • 2. Third-party integration
  • 3. Networking multiple IP Office systems
Topic 6: Voice Messaging and Unified Communications- Messaging Features
  • 1. Unified messaging integration
  • 2. Client application support
  • 3. Voicemail configuration

Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:

Question 1

When upgrading a Message Networking (MN) server to release 3.1, you attempt to restore
the database from the CD-ROM backup. The restore fails.
Where do you go to read logs to determine why the restore failed?

A. Backup / Restore > Backup Attributes
B. Backup / Restore > Restore
C. Logs > Restore
D. Logs > Backup


Question 2

A user complains that when she receives fax and email messages in her mailbox she does not receive notification of these message types via the light on her phone. However, when she receives voice messages, her phone light works.
Which statement is true?

A. For the light to function for fax and email messages, the message type must be set to "any" under the Notify Me rule created for the mailbox in Subscriber Options.
B. For the light to function for fax and email messages, the message type must be set to "any" under the Message Waiting Indicator (MWI) rule created for the mailbox in Subscriber Options.
C. In Modular Messaging, phones will not light for fax and email messages.
D. These are Class of Service attributes that need to be checked on the Message Storage Server (MSS).


Question 3

Which functions will be available when Modular Messaging is in Offline mode?

A. TUI access to recent messages in the subscriber's mailbox
B. Message Waiting Indicators
C. Call Me
D. TUI access to all messages in the subscriber's mailbox


Question 4

Your customer needs to provide the NetBIOS name of two separate servers for the Modular Messaging for Exchange planning form.
These are _____. (Choose two.)

A. DNS Server
B. Non-Peer Exchange Server
C. Peer Exchange Server
D. Peer Directory Server


Question 5

A customer asks for details of the number of outgoing calls made by the Modular Messaging (MM) system last week. How would you find this information?

A. Use the Reporting tool and select Port Statistics.
B. Use the Operational History viewer and look for the outgoing call count.
C. Look at the Windows Application Event log event 1531 "Daily Summary of Modular Messaging Software Statistics."
D. Check the Outgoing call records in Port Monitor.


Solutions:

Question 1
Answer: C
Question 2
Answer: B
Question 3
Answer: A
Question 4
Answer: C,D
Question 5
Answer: A

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