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Cisco SMB Solutions for Account Managers Sample Questions:

1. What is the name of the Cisco small business solution sales framework?

A) Small Business Accelerator
B) SMB Sales Framework
C) Smart Business Roadmap
D) Smart Designs
E) Small Business Advantage

2. Which two options are competitive advantages of Cisco RV Series Routers? (Choose two.)

A) Easy-to-use, simplified configuration GUI
B) Provide a port to connect a fax machine
C) Enhanced features: VLANs, ACL, QoS, IPv6, and cloud services (some models)
D) Protect Link Web included with all routers
E) Embedded wireless included with all routers

3. What it the best way to get Cisco OnPlus up and running for a customer?

A) Set up a dedicated PC
B) Set up user licenses.
C) Install the software.
D) Plug into a switch port.

4. Which three questions might an Account Manager use to start a conversation about network security risks to a small business customer? (Choose three.)

A) How concerned are you about e-commerce fraud and web security certificates?
B) How are you currently protecting against viruses, malware, and web threats?
C) Have you had a security problem or been compromised in the past?
D) How do you ensure that all PCs and servers are continuously protected?
E) Have you ever had a problem with employee theft of product?
F) Have physical security measures been put in place on your premises?

5. Which two key competitive selling messages should be communicated to customers considering the purchase of Cisco RV Series Routers? (Choose two.)

A) Gigabit WAN ports on all routers
B) Optional T1 WAN port can be added.
C) Best mix of value and features at a competitive price
D) Investment protection with limited lifetime warranty
E) All Ethernet ports provide Power over Ethernet

Solutions: