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SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. To send a sms to technicians when they receive an assignment, you need to.......Choose the correct answer.

A) Have a Twillio-Account with sms-send service active
B) Open an account and prepay an sms-package from www.sms-boostercom.
C) Define a business rule in the admin for the company
D) Set the cloud permission 'sms' READ = TRUE

2. You want to create a new smart form. Which fields can you define? Choose the correct answer.

A) Name, Description, Category, Labels
B) Name, Description, Revision, Type
C) Description, Category, Revision, Tag
D) Description, Revision, Type, Tag

3. Which of these describe the purpose of the Reserved Material feature? Choose the correct answer.

A) Defining which material, the customer needs to purchase before the technician can start the work
B) Reserving material that has already been used for previous services
C) Pre-organizing spare parts to be taken to the physical of the job
D) Booking material for a specific service call and defined location

4. Which statements are wrong? Choose the correct answer.

A) Activities can belong to one service call only
B) Activities can belong to more than one service call
C) One service call in ERP is always matched to more than one assignment in the cloud
D) One service call in ERP is always matched to only one assignment in the cloud

5. Which functionality is possible when the smart form template is set to Translation status? Choose the correct answer.

A) The template can be assigned to an equipment
B) The template can be exported in XML format
C) The template can be assigned to an activity
D) The template can be edited

Solutions: