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  • Total Questions: 70
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  • Total Questions: 70
  • Updated on: Aug 26, 2026
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Nortel 920-338 Exam Syllabus Topics:

SectionObjectives
Installation of BCM Systems- BCM50 Rls.3.0 Installation
  • 1. Software installation procedures
  • 2. Hardware setup and prerequisites
- BCM200/400 Rls.4.0 Installation
  • 1. Main unit and expansion chassis installation
  • 2. Network configuration basics
- BCM450 Rls.1.0 Installation
  • 1. Post-installation checks
  • 2. Configuration essentials
Troubleshooting and Maintenance- Troubleshooting practices
  • 1. System diagnostics and logs
  • 2. Error identification and resolution
Configuration and Setup- System configuration
  • 1. Station and trunk configuration
  • 2. Feature and call routing setup
System Architecture and Operation- BCM hardware and software architecture
  • 1. Call processing overview
  • 2. Module types and roles

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