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ISQI CTAL-TA_V4.0 Exam Syllabus Topics:

ISQI ISTQB Certified Tester Advanced Level Test Analyst (CTAL-TA v4.0) Sample Questions:

1. A Customer Relationship Management (CRM) system will be developed for a company that runs a chain of hotels. These are some of the requirements relating to staff in the call center.
* R1. High. An operator shall be able to find and see the details of a customer's booking. The data that may be used for the search include customer name, customer registration number (in the company's loyalty enrolment scheme) and booking reference.
* R2. High. An operator shall be able to amend a customer's booking. The data that may be amended include check-in and check-out dates, hotel, room type and tariff (with / without breakfast).
* R3. High. Before a booking amendment is accepted, the system shall display to the operator any difference in price with respect to the original booking. The operator shall confirm that the customer accepts the revised price and then the system shall record the accepted amendment.
* R4. Medium. Details of the amended booking shall be sent to the customer (see requirements for original customer booking for details).
* R5. High. Details of the extra amount payable shall be sent to the billing system for customer invoicing (see requirements for invoicing of the original customer booking for details).
You have been asked to review these requirements using this checklist:
* Specific - does each requirement deal with only a single aspect of the solution?
* Clear - is each requirement expressed in an unambiguous way with no possibility of interpretation or uncertainty about its meaning?
* Complete - does the set of requirements cover all of the stakeholders' reasonable needs?
* Unique - does each requirement address something that no other requirement also covers?
Assume that the other requirements referred to by R4 and R5 have been reviewed with a satisfactory outcome.
Considering these five requirements, to which checklist items would you answer 'No'?

A) 3 and 4
B) 1 and 4
C) 2 and 3
D) 1 and 2

2. Your company, which specializes in medical software, has designed an application for use on smartphones and tablets, that calculates a person's BMI (Body Mass Index). How can a test analyst BEST contribute to adaptability testing for this application?

A) Verifying that correct BMIs have been calculated correctly for a range of weight, height and ethnic background inputs
B) Ensuring that the application launches successfully and functions correctly after downloading an updated version
C) Designing tests to verify that the application works on as many as possible of the intended target devices
D) Ensuring that the application co-exists with other health applications without adversely affecting their performance

3. You are conducting a system test of an airline's flight reservation system and have written a series of test conditions to address the following requirement specification:
* RS-BK14 - Upon successful processing of payment for a new flight booking, the system shall complete the process by displaying a message notifying the customer that the booking reservation has been applied, appended by the booking reference number and, where applicable, the pre-paid seat numbers.
Which test condition is an example of functional appropriateness testing for this requirement?

A) The system generated booking reference number shall be displayed to the customer, for each new flight booking
B) After a new flight booking has been processed, an email shall be sent to the customer's email address, confirming the booking reservation details
C) After successful processing of a payment for a new flight booking, message BK14 shall be displayed to the customer confirming that the booking reservation has been applied
D) Where the customer has requested and pre-paid for specific seat numbers on a new flight booking, message BK14 shall be displayed along with the booking reference number and the correct seat numbers

4. A simple drinks machine is described in the following state transition diagram:

How many test cases will be needed for Chow's 1-switch coverage?

A) 40
B) 23
C) 28
D) 19

5. You are working on a project to replace an old sales and merchandising system with a new system that will be based on modern platforms. The old system is still in production but is poorly documented and expensive to maintain. The new version will be developed using modern technology. The main requirements for the system are that it shall:
* Load sales data, sent electronically from the stores each evening, into a central database.
* Produce actual sales reports for the merchandisers, whose job is to manage stock levels in stores.
* Produce sales forecast reports based on a combination of sales history and forecasting parameters. The parameters will be entered by the merchandisers into a browser-based front end and the reports will be produced overnight. The users will be able to see the reports next day, on screen or in print, by requesting this through the browser.
Requirements 1 and 2 are satisfied by the existing system and will be rewritten with no significant changes.
Requirement 3 is new and has been clearly specified.
The entry of forecasting parameters and of requests to see the reports will be low volume, but the Merchandising Manager is concerned about usability because the forecasting parameters are complex.
Which test charter would be BEST for the initial exploratory testing of requirement 3?

A) Explore the report request entry features With their requirements specification To discover any usability issues
B) Explore the actual sales report production features With examples of the current reports To discover any adverse impact of requirement 3 on requirement 2
C) Explore the forecasting parameter entry features With their requirements specification To discover any performance issues
D) Explore the forecasting parameter entry features With their requirements specification To discover any usability issues

Solutions: