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HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Your customer is experiencing problems with users losing their Elitepads. Which HP solution can alleviate this issue?

A) HP Find My PC
B) Privacy Manager
C) File Sanitizer
D) Enhanced Pre-Boot Security

2. Your customer tells you that they had problems in the past with the keys on their Notebook wearing out. Which feature should you turn into a benefit for the customer'?

A) HP DuraKeys
B) HP DuraFinish
C) HP 3D DriveGuard
D) spill resistant keyboard

3. Which product offers customers pay-as-you-go mobile broadband'?

A) HP Page Lift
B) HP Mobile Connect
C) HP Broadband
D) Wireless Hotspot

4. Which HP solution replaces the BIOS boot block if a virus corrupts the notebook?

A) HP Sure Start
B) HP Page Lift
C) HP ProtectTools
D) HP Device Manager

5. What is a benefit of selling HP value rather than specifications'?

A) It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.
B) It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.
C) It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs.
D) It ensures customers are able to realistically compare product features and determine the fastest products for their organization.

Solutions: