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Apple OS X Support Essentials 10.8 Sample Questions:

1. You have a Mac OS X v10.6.8 computer that has several user accounts. If you install OS X Mountain Lion without first erasing the target volume, what will happen to the 10.6.8 operating system and the existing user accounts?

A) The Installer erases the 10.6.8 OS and installs Mountain Lion. It archives the user accounts, but they can be restored manually.
B) The Installer archives the 10.6.8 OS and installs Mountain Lion. It maintains the user accounts.
C) The Installer upgrades the 10.6.8 OS to Mountain Lion. It maintains the user accounts.
D) The Installer replaces the 10.6.8 OS with Mountain Lion. It archives the user accounts, but they can be restored manually.

2. You started up a Mac from its OS X Recovery partition to complete a task. When you restarted, the Mac started up from the OS X Recovery partition again. How can you configure it to start up from a different volume?

A) Choose Startup Disk in the OS X Utilities window, and select a startup volume.
B) Choose Startup Disk from the Apple menu, and select a startup volume.
C) Choose Terminal from the Utilities menu, type startupdisk -[volume name] and press Return.
D) Choose Disk Utility from the Apple menu, and select a startup volume.

3. You want to delete several applications by dragging them to the Trash. What fact should you be aware of?

A) Apps purchased in the Mac App Store cannot be dragged to the Trash.
B) Some applications install files outside the Applications folder, so dragging an app to the Trash may not remove all of its files.
C) User data for apps purchased in the Mac App Store will also be deleted when the app is dragged to the Trash.
D) You must restart the Mac in order to permanently delete applications from the Trash.

4. Which OS X startup keyboard shortcut causes the system to display the most detailed information about the startup process?

A) Command-S
B) F12
C) Shift
D) Command-V

5. You have a user account on an OS X Mountain Lion computer that has multiple user accounts. How can you interact with another user's Dropbox folder that has default permissions?

A) You can neither see its contents nor add files to it.
B) You cannot see its contents, but you can add files to it.
C) You can see its contents and you can add files to it.
D) You can see its contents, but you cannot add files to it.

Solutions: