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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

1. Where can additional IP Office Service User logins be setup?

A) the IP Office Manager Security Settings
B) the IP Office Manager Network Configuration
C) the IP Office Softphone Application
D) the IP Office System Monitor Application

2. Which license will enable VoiceMail Pro database interactions?

A) Essential Edition
B) Basic Edition
C) Preferred Edition
D) Advanced Edition

3. Which outcome can be prevented with a correctly designed multi-site SCN solution?

A) Tromboned calls
B) Oversubscribed VMPro ports
C) Oversubscribed VoiceMail storage
D) Compromised ACD routes

4. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?

A) The 5420 DS is corrupted and must be replaced.
B) The CCR lost connection to IP Office. Wait until the LED on the CCR status turns green again and the telephone will start to work.
C) If IP Office does not restart correctly. Power-off and power-on IP Office and the problem will be corrected.
D) Start the IP Office Manager application.

5. Which user profiles can use Email reading with Text-to-Speech (TTS)? (Choose two.)

A) Basic User
B) Mobile User
C) Office Worker User
D) Power User
E) Teleworker User

Solutions: